Transfo Duiktank

Privacy statement

This website is the property of Transfo Duiktank.

Registered office: Transfostraat 5, 8550 Zwevegem, Belgium — e-mail: info@duiktank.be — company number: VAT BE 0604 992 958.

By accessing and using the website, you expressly agree to the following terms and conditions.

Intellectual property rights

The contents of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to Transfo Duiktank or entitled third parties.

Limitation of liability

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user.

Transfo Duiktank makes every effort to ensure that the information provided is complete, correct, accurate and up to date. Despite these efforts, inaccuracies may occur. If the information provided contains inaccuracies or if certain information is unavailable, every effort will be made to correct this as soon as possible. If you find inaccuracies, you can contact the site administrator.

However, Transfo Duiktank cannot be held liable for direct or indirect damage resulting from the use of the information on this site. The content of the site (including links) can be adjusted, changed or supplemented at any time without notice.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. Placing links to these websites or pages in no way implies an implicit approval of their content. Transfo Duiktank explicitly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for their content or characteristics or for any other form of damage resulting from their use.

Processing purposes

Transfo Duiktank collects and processes the personal data of customers for customer and order management (including customer administration, follow-up of reservations and orders, invoicing, follow-up of solvency, and sending marketing and personalised advertising).

Through the online reservation platform, data required for the operation of the dive centre is also processed: account details, bookings and attendance, diving certifications and the validity of insurance and medical certificate (safety requirements), and payment data. Online payments are processed by our payment provider CCV; Transfo Duiktank itself does not store any card or account details.

Legal basis for processing

Personal data is processed on the basis of Article 6.1 of the General Data Protection Regulation: (a) consent, (b) necessary for the performance of an agreement, (c) necessary to comply with a legal obligation, or (f) necessary for the protection of our legitimate interest in doing business.

Insofar as the processing of personal data takes place on the basis of consent (Article 6.1 a), the customer always has the right to withdraw the given consent.

Transfer to third parties

If this is necessary to achieve the intended purposes, the customer's personal data will be shared with other companies within the European Economic Area that are directly or indirectly connected to Transfo Duiktank or with any other partner of Transfo Duiktank.

Transfo Duiktank guarantees that these recipients will take the necessary technical and organisational measures to protect the personal data.

Retention period

The personal data processed for customer management will be stored for the period necessary to comply with legal requirements (including in the field of accounting).

Right to access, rectify, erase, restrict, object and transfer personal data

The customer has the right at all times to access their personal data and can have it rectified if it is incorrect or incomplete, have it deleted, have its processing restricted and object to the processing of personal data concerning them on the basis of Article 6.1 (e) or (f), including profiling based on those provisions.

Furthermore, the customer has the right to obtain a copy (in a structured, commonly used and machine-readable form) of their personal data and to have the personal data forwarded to another company.

In order to exercise the above rights, the customer is requested to send an e-mail to: info@duiktank.be.

Direct marketing

The customer has the right to object free of charge to any processing of their personal data for direct marketing purposes.

Cookies

This website only uses strictly necessary cookies: a session and security (CSRF) cookie for logging in and booking, and a cookie that remembers your language preference. These cookies are required for the site to function.

No analytics, marketing or advertising cookies are placed, and no data is shared with third parties through cookies. Strictly necessary cookies do not require prior consent.

Complaint

The customer has the right to file a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels — contact@apd-gba.be — www.dataprotectionauthority.be).